Frequently Asked Questions

Please review these FAQs before contacting us. We encourage you to contact us if your question is not answered here.

What is a proxy?

A proxy is a server "middle man" that connects users to other servers. For example, every time you access a website, your server is accessing information from the website's server. When using a proxy, you are connecting to a different IP (or location) and that location is connecting to the website, therefore masking your online identity. Proxies are commonly used with your computer's network connections settings, proxy-switching browser extensions or software that involves web crawling.

Can I test one of your proxies before purchasing?

Of course! You can sign up for free and request a free proxy trial for 24 hours.

How will I receive my proxies?

Although setup is instant, please allow up to 5 minutes for processing and delivery. Once your proxies are set up, you will receive an email from us with a link to your proxy control panel where you can access your purchased proxies, add authenticated IPs and request new free proxy IPs once per month.

How do I use my proxies?

Because of the vast difference in internet browsers, software and versions of those browsers / software, we ask that you research for directions on how to use proxies with your specific browser or software. Our proxies are authenticated by IP only.

Do your proxies have any restrictions?

Besides our terms of service, there are no restrictions whatsoever as long as the browser / software you are using supports HTTP or HTTPS ports. There are a few technical limitations; mailing ports, IRC ports, torrenting ports, etc. are blocked. You may not violate our appropriate use policy.

Create your account and try a FREE private proxy!